Shipping + Handling


Signing up an account

We encourage you to sign up an account. It is easier to find all your order histories, track your packages, and process the return.

Once you place the order...

Orders will ship out from either Taipei or New York City within 1 - 3 business days from ordering and credit verification. Orders placed on Saturday and Sunday will process on next Monday or Tuesday.

Next Day FREE Shipping in Manhattan/ Brooklyn Area With Code

Yes, ladies...we offer NEXT DAY FREE SHIPPING if you are in MANHATTAN and BROOKLYN area! Orders must be placed BEFORE 12:00 PM EST from MONDAY to FRIDAY. Orders placed on Saturday and Sunday will process on next Monday and Tuesday. You will receive a shipping notification email with tracking information as soon as your order ships. To receive the code, please CONTACT US and provide your shipping address. If you forgot to apply the code after you placed the order, don't worry! Just CONTACT US with your order number, we will refund the difference.

Free Standard Shipping on U.S. Orders Over $150

The free standard shipping will apply automatically at Checkout when orders over $150 after discount. You will receive a shipping notification email with tracking information as soon as your order ships. Please CONTACT US if any question.

US Shipping Rates & Delivery Time For Orders Under $150

USPS Service                           Cost                           Delivery Time

Priority Mail                           $8.5                        2 - 4 Business Days

Priority Mail Express             $35                         2nd Business Days

*The new USPS rate changes will take effect on January 27, 2019. and will affect most mail classes. However, we will keep trying our best to get you the lowest rate asap!

Hawaii, Alaska, PO Boxes, APO/FPO & U.S Territories

We accept orders shipped to PO boxes and APO/FPO or U.S. territories. Orders shipped to these addresses must be sent via USPS Priority Mail service.


Free Standard Shipping on Taiwan Orders Over $150

The free standard shipping will apply automatically at Checkout when orders over $150 after discount. Orders placed BEFORE 12:00 PM PST will ship out on the same day. Deliver in 1 - 2 Days. Orders placed on Saturday and Sunday will process on next Monday and Tuesday. The free standard shipping will apply automatically at Checkout. You will receive a shipping notification email with tracking information as soon as your order ships. Please CONTACT US if any question.

Taiwan Shipping Rates & Delivery Time

We offer $3 standard shipping by Chunghwa Post. Deliver in 1 - 2 Days. Orders placed BEFORE 12:00 PM PST will ship out on the same day. Orders placed on Saturday and Sunday will process on next Monday and Tuesday. You will receive a shipping notification email with tracking information as soon as your order ships.


Free Express Shipping on International Orders Over $270

We ship worldwide! The free standard shipping will apply automatically at Checkout when orders over $270 after discount. Orders will ship out within 1 - 3 business days from ordering and credit verification. Orders placed on Saturday and Sunday will process on next Monday and Tuesday. The free standard shipping will apply automatically at Checkout. You will receive a shipping notification email with tracking information as soon as your order ships. Please CONTACT US if any question.

We do not cover duties and taxes at the moment, unfortunately. If you have any question regarding whether you will be charged any fees and how much you need to pay, please contact your local DHL or Customs for detail about import regulation.

*Free international shipping does not apply to orders with “New Subscriber Promo Code” and “Thank You Note Promo Code”.

International Express Shipping Rates & Delivery Time For Orders Under $270

We provide DHL Express that takes only 1 - 3 business days to deliver worldwide. It will be available to select after you enter the shipping address at Checkout. Please find the shipping rate of your country zone below:

 
 

International express shipping rates may vary from time to time depending on the fuel tax but we are working on getting a better rate for you. Stay tuned!

International Express Shipping Restriction

Although we provide DHL Express, there are some products that we are unable to ship internationally at the moment due to the fees. We hope to resolve as soon as possible. You can find the restricted products here: Ship To USA.

- We understand shipping and handling can be complicated, please CONTACT US if you need assistance! -